AFRO-NETS> Quality Management in International Health

[Friedeger Stierle <Friedeger.Stierle@gtz.de>]

Quality Management in International Health
------------------------------------------

Contents Overview

This course of study covers the general principles and frameworks for 
defining and promoting the quality of health systems and services in-
cluding processes, models and tools for assuring and evaluating qual-
ity. The course will use case studies from Germany and other coun-
tries, and the experience of those within the course, to illustrate 
issues in promoting and evaluating quality specific to low and middle 
income countries. Included in the course is a two-day certified Euro-
pean Foundation for Quality Management (EFQM) assessor training. This 
training involves an obligatorily 5 days of additional, private study 
of training material prior to the beginning of the course.

Objectives

To enable health professionals and managers to understand and apply 
the concepts and principles of quality and quality management and to 
improve their personal and technical skills for quality promotion and 
evaluation. By the end of the course, participants should be able to:

* Demonstrate knowledge and understanding of the principles of im-
proving and assuring quality in health care systems and services 
globally and locally

* Describe a global overview of quality management activities in dif-
ferent regions of the world with different stakeholders

* Understand trends of quality promotion and evaluation models in 
Europe and critically analyse their transferability

* Describe the basic principles and processes for evaluating health 
services' quality including accreditation, certification and licens-
ing

* Describe key aspects of implementing quality management within an 
organization or in a national health system including strategic man-
agement of change

* Apply relevant theories and tools to an identified quality issue 
within a specific area

Target Group

Public health professionals with minimum 2 years experience working 
within planning, management and evaluation in the health sector; in-
terest and experience in quality and improving 'health' or health 
care systems and services. The course will be taught in English. The 
number of participants is limited to 22.

Duration

2 weeks +1 week self-directed learning prior to the beginning of the 
course, equivalent to 4 ECTS points towards the tropEd Master in In-
ternational Health.

Registration

Your mandatory registration should be received by the Academy for 
Postgraduate Education not later than 6 January for the March course 
and 15 July for the September course. Please register as soon as pos-
sible as the number of participants is limited.

Course fee

The total fee for the course is ? 1,500; for those enrolled in the 
tropEd program ? 1,000. A non-refundable registration fee of ? 100, 
which will be credited towards the tuition fee, is due no later than 
six weeks prior to the start of the course. If the participant with-
draws from the course less than six weeks prior to its commencement, 
a fee of ? 100 will be charged. The tuition fee covers coursework and 
printed materials and a bi-weekly pass for the Heidelberg public 
transportation system, but does not include accommodation, insurance 
or other personal living costs during the stay.

Organization

This course is organised jointly by the Department of Tropical Hy-
giene & Public Health (ATHÖG) and the Deutsche Gesellschaft für Tech-
nische Zusammenarbeit (GTZ) mbH.

tropEd: European Network for Education in International Health

ttropEd is a network of European institutions for higher education in 
International Health. It provides postgraduate opportunities for edu-
cation and training contributing to sustainable development. Cur-
rently an association of more than 20 member institutions from 13 
European countries, the tropEd initiative evolved from TROPMEDEUROP, 
the association of the Institutes and Schools of Tropical Medicine 
and International Health in Europe.

tropEd offers a flexible modular structure and the Europewide recog-
nition of a European Masters degree in International Health. Partici-
pants in the Master's Programme enrol with one of the tropEd partner 
institutions, where they undertake a three-month core course. Suc-
cessful participants then select optional modules at their home in-
stitution, or at associated tropEd institutions. Completion of the 
Master's programme requires a total of 60 credit points according to 
the European Credit Transfer System (ECTS).

Participants must study at a minimum of two institutions in two dif-
ferent European countries, and complete their overall course pro-
gramme within a maximum of five years. Successful completion of all 
study components leads to a Masters degree normally awarded by the 
institution where the participant initially registers. The degree 
will then be officially recognized by tropEd.

ECTS credits towards the European Master in International Health will 
be provided for the accredited modules offered at the University of 
Heidelberg / Department of Tropical Hygiene and Public Health.

Further information can be found at:
http://www.troped.org

International Health at Heidelberg University

Heidelberg University, founded more than 600 years ago, is Germany's 
oldest academic institution and its Faculty of Medicine is a centre 
of excellence for medical research. The Department of Tropical Hy-
giene and Public Health is part of the Faculty's Institute of Hy-
giene. Training and research activities currently feature work in the 
following areas: health economics, health systems, health planning 
and management; sexual and reproductive health; clinical and experi-
mental parasitology; medical anthropology and health of unstable 
populations.

The Department works closely with national and international agencies 
and organizations involved in development cooperation.

For many years the Department of Tropical Hygiene and Public Health 
has been offering a wide range of undergraduate and postgraduate 
training programmes in international public health, including a one 
year Master of Science (MSc) course in 'Community Health and Health 
Management in Developing Countries'. It also offers several two weeks 
intensive courses on the following topics:

Short Course Programme 2003
* Quality Management in International Health
10 - 21 March 2003
15 - 26 September 2003

* Health of Unstable Populations
24 February - 07 March 2003
29 September - 10 October 2003

* Reproductive Health Services in Resource-Poor Settings
31 March - 11 April 2003

* Rational Drug Management in International Health
31 March - 11 April 2003 (Heidelberg)
03 - 14 November 2003 (Basel)

Further Information
http://www.hyg.uni-heidelberg.de/ithoeg/teaching

Registration and Organization

Academy for Postgraduate Education at the
Universities of Heidelberg and Mannheim
Friedrich-Ebert-Anlage 22-24
69117 Heidelberg, Germany
Tel: +49-6221-547-810
Fax: +49-6221-547-819
mailto:afw@uni-hd.de
http://www.akademie-fuer-weiterbildung.de

Questions related to the scientific content of this course:

Syliva Sax
Health Systems and Evaluation
Department of Tropical Hygiene and Public Health
mailto:sylvia.sax@urz.uni-heidelberg.de

Friedeger Stierle
Division of Health, Education and Social Security Deutsche
Gesellschaft für Technische Zusammenarbeit (GTZ)mbH
mailto:friedeger.stierle@gtz.de

tropEd Coordinator
Dr. Franziska Matthies
Department of Tropical Hygiene and Public Health
Im Neuenheimer Feld 324
D-69120 Heidelberg
Fon: +49-6221-564-883
Fax: +49-6221-565-948
mailto:troped@urz.uni-heidelberg.de

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